Everything You Need to Know About Insurance Claims
You can get insurance for just about anything. The average person likely makes payments to several insurance companies each month. Month after money, you either write a check or you pay the bill online. The money is sent away to be collected by your insurance company and you forget about it until the next month’s bill comes due. People tend to not think about their actual insurance policies until it comes time to make a claim.
An insurance claim is where you contact your insurance company after an incident occurred. In order to make a valid claim, you must first have insurance to cover it. Make sure to get out your insurance policies and review it. Make sure you understand everything in your policy. Understanding your policy will save you a headache later. It is better to understand a complicated policy when you have a clear head than trying to piece it together during a stressful time.
If you have any questions or need advice, contact your insurance representative today. Insurance companies generally want you to understand their policies, too. It saves them future headaches as well. Unfortunately, not all insurance companies are dedicated to quality customer service.
If you ever find yourself having problems with your insurance company, contact the dedicated team of insurance lawyers at Freundlich & Littman, LLC for legal advice.
An Incident Happens: First Steps
The inconvenience of an accident means that you now have procedures to follow. After you find yourself in a car accident, get to a safe location and call the police. If you something happens to your personal property, your car or house it may be a good idea to call the police to file an official police report. A police report is not necessarily imperative, but it is a good idea to have some official to present your insurance company with in case they fight you.
Further evidence is helpful to your claim. Make sure to take plenty of pictures. If there is any witnesses make sure you have their information in case the insurance company wants to speak with them. Keep all the documents together in a safe place.
Dealing with the Insurance Company
After contacting the police, you should contact your insurance company. The most important thing is to be honest. Defrauding or attempting to defraud an insurance company is a felony in many states. Even if you were driving along innocently and some bad driver hit you because they were checking a text, you should still contact your insurance company in case the other driver is underinsured.
First, make sure you know your policy. If you believe that you are entitled to certain benefits, like no-fault coverage, then make sure to make that known to your insurance company. Your insurance company will take down all your information. They will ask you for the details of the incident. Be sure to be honest and tell them as much as you can. The more information you can give, the better. It will help the insurance company figure out the claim quicker. It may be a good idea to get the name of the representative you talked to. Write down everything they say and repeat it back to them to verify that you have everything right.
What Happens With the Claim?
Your insurance company may assign your claim to an insurance adjustor. The job of the adjustor is to save the company money, determine the insurance company’s liability, and put a monetary value on your claim. At some point, you will likely be contacted by your company’s representative. Their agent will ask you multiple questions about your claim. Their goal is to weed out fraudulent claims.
They may even call you into an examination under oath. If you find yourself with a summons to an examination under oath, do not hesitate to contact a legal representative. During this whole process, the insurance company is not on your side. Having a lawyer to fight for you will make the process smoother.
The insurance adjustor will offer you an initial settlement offer that is congruent to how much they think the claim is worth. If the amount is not enough to cover everything and you believe that you are entitled to more, make sure to deny the initial offer. Contact an attorney immediately to discuss the validity of your claim. They will have the negotiation skills necessary to get your insurance company to process your claim to your complete satisfaction.
What Should I do Next?
Do not settle for less than you think that your claim is worth. Insurance companies may seem like they are on your side, but they are still running a business. Businesses aim to be profitable above all else. You deserve a dedicated and professional team behind you. Call us today at 215-545-8500 to schedule a free legal consultation with an insurance lawyer.